Support

Questions, bug reports, or a scene you'd like to see: ferid.kazimli@gmail.com

Please include your iPhone model and iOS version — it makes almost every problem faster to find.

Restoring your purchases​

Scenes you buy are yours permanently. After reinstalling the app or moving to a new iPhone, open the store sheet — the dashed + circle at the right-hand end of the row of scenes along the bottom of the screen — and tap Restore purchases. Make sure you are signed in with the same Apple Account you bought them with.

If a scene still doesn't come back, email us and mention which scene it was.

No sound?​

Eaves plays through the ringer switch like most audio apps. Check that the side switch isn't set to silent, that the volume is up, and that the speaker icon at the top right of the screen isn't muted.

The beads don't feel like anything​

The haptics need a Taptic Engine, so they are silent on iPad and on older iPhones. On a supported iPhone, check Settings → Sounds & Haptics → System Haptics.

Does it need an internet connection?​

No. Everything runs on the device — the physics, the sound, the artwork. A connection is only used the first time you buy or restore a scene.

Deleting your data​

The app stores nothing about you on any server. Deleting the app removes the handful of preferences it keeps on your device.